Privacy Policy
Last updated: December 2024
1. Introduction
WeAlign is operated by Andrew Robinson trading as WeAlign ("we", "us", or "our"). We are committed to protecting your privacy and handling your personal data responsibly.
This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services at wealign.io and app.wealign.io.
We are the data controller for the personal data we process. If you have any questions about this policy or your data, please contact us at support@wealign.io.
2. Data We Collect
Account Information
When you create an account, we collect your email address and name. If you sign up using Google authentication, we receive your basic profile information from Google.
Brief Content
We store the project briefs you create, including project details, client information, timelines, budgets, and any files you upload (images, PDFs, documents).
Payment Information
We use Stripe to process payments. We do not store your full payment card details on our servers. Stripe handles all payment processing securely and provides us with limited information such as the last four digits of your card and billing address for invoice purposes.
Usage Data
We collect anonymous analytics data about how you use our service to improve the user experience. This includes pages visited and general usage patterns, but not personal identifiers.
Communications
If you contact us or subscribe to our newsletter, we store your email address and any messages you send us.
3. How We Use Your Data
We use your personal data to:
- Provide and maintain our service, including AI-powered brief generation
- Process your subscription payments
- Send you transactional emails (account confirmations, brief notifications, client comments)
- Send you marketing emails if you've opted in (you can unsubscribe anytime)
- Respond to your support requests
- Improve our service based on usage patterns
- Comply with legal obligations
4. Legal Basis for Processing
Under UK GDPR, we process your data based on the following legal grounds:
- Contract: Processing necessary to provide the service you've signed up for
- Legitimate interests: Improving our service, preventing fraud, and ensuring security
- Consent: Marketing emails and newsletter subscriptions (which you can withdraw at any time)
- Legal obligation: Retaining certain records for tax and accounting purposes
5. Third-Party Services
We use the following trusted third-party services to operate WeAlign:
Supabase
Database hosting, user authentication, and file storage. Data is stored securely in the EU.
OpenAI
Powers our AI brief generation. Brief content is processed to generate suggestions but is not used to train AI models.
Stripe
Secure payment processing. Stripe is PCI-DSS compliant and handles all payment card data.
Resend
Transactional email delivery for account notifications and brief updates.
MailerLite
Newsletter and marketing email management. Only used if you opt in to marketing communications.
Umami
Privacy-focused website analytics. Does not use cookies or collect personal data.
6. Data Retention
We retain your data for as long as necessary to provide our service:
- Account data: Retained while your account is active and for 30 days after deletion
- Briefs and content: Retained while your account is active. You can delete individual briefs at any time
- Payment records: Retained for 7 years to comply with UK tax regulations
- Support communications: Retained for 2 years to help with ongoing support
- Newsletter subscriptions: Until you unsubscribe
7. Your Rights
Under UK GDPR, you have the following rights:
- Right of access: Request a copy of the personal data we hold about you
- Right to rectification: Request correction of inaccurate data
- Right to erasure: Request deletion of your data (subject to legal retention requirements)
- Right to restrict processing: Request we limit how we use your data
- Right to data portability: Request your data in a machine-readable format
- Right to object: Object to processing based on legitimate interests
- Right to withdraw consent: Withdraw consent for marketing at any time
To exercise any of these rights, please contact us at support@wealign.io. We will respond within one month.
9. International Transfers
Some of our third-party service providers are based outside the UK. When we transfer data internationally, we ensure appropriate safeguards are in place:
- Standard Contractual Clauses approved by the UK ICO
- Transfers to countries with adequate data protection laws
- Service providers with appropriate security certifications
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or by posting a notice on our website. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: support@wealign.io
Data Controller: Andrew Robinson trading as WeAlign
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.